No—most roofers use this as a safety net. Your team still answers when they can, and the AI steps in when you’re on a roof, driving, or already on another call. It’s designed to capture missed calls, qualify quickly, and move the lead forward—not to change how you run your business.

That’s normal in roofing. The agent is built to handle common scenarios (leaks, storm damage, replacements, repairs, insurance questions, service-area checks, reschedules, FAQs). If something doesn’t fit, it can collect the key details and route it properly (or take a message) so the lead doesn’t get lost. You can also set “always escalate” rules for specific call types.

Once we have your basics (service area, the jobs you want, business hours, and where bookings should go), we can usually get a working version live quickly. We handle the setup and testing, then fine-tune based on real calls. You don’t need to adopt a new CRM—we plug into what you already use.